Privacy Policy

At the Heaven Brand, we value the trust you place in us. This Privacy Policy described how we collect, use, and share your personal information when you visit our website or make a purchase from us.

1. Information We Collect

     We collect information to provide better services to our customers. This includes:

• When you make a purchase, we collect your name, billing address, shipping address, payment information (proceed via secure third-party gateways), email address, and phone number.
• We automatically collect certain information about your device, including your IP address, time zone, and cookies installed on your device.
• If you contact our support team, we many keep a record of that correspondence.

       2.   How We Use Your Information

      We use the information we collect to:

• Fulfill orders (processing payments, arranging shipping, and providing invoices)
• Communicate with you regarding your order or brand updates
• Screen for potential risk or fraud
• Provide you with information or advertising relating to our products (if you have opted in)

       3. Sharing Your Information

     We share your personal information with third parties to help us operate our store:

• We use GoDaddy to power our online store
• We may share information to comply with applicable laws and regulations or to protect our rights

       4. Data Retention

     When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information. 

       5. Your Rights

     Depending on your location, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us via our contact form.

      6. Security

     We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

     7. Changes to this Policy

     We may update this privacy policy from time to time to reflect changes or for other operational, legal, or regulatory reasons

     8. Contact Us

      For more information about privacy practices, or if you have questions, please contact us via our contact form.